Shipping Policy
SHIPPING INFORMATION
We want your new eyewear to reach you as quickly and safely as possible. Here's everything you need to know about how we ship.
Free Standard Shipping Enjoy free standard shipping on all Australian orders over $60. Orders under $60 attract a flat rate of $8.95.
Estimated Delivery Times
| Location | Standard | Express |
|---|---|---|
| QLD | 2–4 business days | 1–2 business days |
| NSW / VIC / ACT | 3–5 business days | 1–3 business days |
| SA / WA / NT / TAS | 5–8 business days | 2–4 business days |
Business days are Monday–Friday, excluding public holidays.
Express Shipping Need it faster? Express shipping is available at checkout for a flat rate of $14.95 Australia-wide.
Order Processing Orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
Tracking Your Order Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking number. You can use this to follow your parcel's journey directly through the carrier's website.
International Shipping We currently ship to Australia only. International shipping is not available at this time.
Damaged or Lost Parcels In the unlikely event your order arrives damaged or goes missing in transit, please contact us within 7 days of the expected delivery date and we'll sort it out promptly.